Running To Stand Still

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Going the Extra Mile

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I had the opportunity to spend last week with some pretty unique individuals. One of my good friends is an active and ardent U2 fan and has spent significant effort developing relationships with many people who share her enthusiasm for this amazing band. She was very generous in including me not only in a piece of her 11 show odyssey this summer but also introducing me to some other super fans.
We stayed at a downtown Edmonton hotel and participated in a number of fan get-togethers. We also spent time visiting some of these same people who camped out in the General Admission line for 2 days.
The second day we were in town, we went down to breakfast and had a wonderfully cheery waitress. I always enjoy good customer service and spent some time visiting with her. On the way to the buffet I happened to notice a piece of the Edmonton Journal that had a huge picture of one of the new friends I had made. I excitedly brought it back to our table and my friend was tickled. We knew there would be an article but we had no idea that it would be a page and a half with huge pictures of three people we knew. In addition to that there was a second article that actually mentioned my friend as well.
I called our lovely waitress over and asked her if we might keep the section of the newspaper. She asked about the article and all about the concert. Then she smiled and said maybe she could do even better than letting us just keep that one paper. She went to every spot they had papers in the lobby and restaurant and brought us several copies of the article. In addition, the next morning she greeted us warmly and presented us with 2 additional copies she had located for us. She was Present in her job, saw our interest and Made Our Day by going the extra mile to make sure we could share them with our friends. She personified all of the things I teach every day.

©Jolie Engelbrecht 2011

Author: joliessmiling

Constantly on the run, Jolie works hard to wear all the hats in her life. She has 3 kids in activities, one in post secondary, volunteers in the school and community, works for a communication company and sits on the executive of several committees. She is married to a great guy who travels constantly. She is a city girl who lives on 20 acres. She owns Angelfish Consulting and is a certified facilitator of the FISH!™Philosophy, providing fun and motivational workshops to businesses. She is also a Certified Life Coach. She is an advocate of doing your best to live a balanced life. Sometimes, if she is lucky, she gets a workout in or time to weed her garden. If there is a little dust on the knickknacks…well...it will have to wait.

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